Cheng Feng Sun
Currently working as a UX designer at Qualtrics based in Seattle. I enjoy creating usable digital products that improves information accessibility.
I work on, mostly, B2B products in the admin space. I try to be versatile outside my field by participating in different types of projects, such as Voice User Interfaces, education with AR gaming and digital illustrations.
Experience
UX Designer / TravelBud: VUI for Low Vision Traveling
Jan 2020 - Apr 2020, University of Washington
- Designed and implemented conversational voice application to support travel needs on Google Assistant with Voiceflow, following ADA standards
- Researched and applied user specifications for low vision accessibility including user flows, resizable text, and high color-contrast.
- Defined project using personas, user flow maps, and experience outcome frameworks to create Intents, Slots, and Utterances for dialogs
UX Designer / Foodie Fanatic
Sep 2019 - Dec 2019, University of Washington
- Redesigned the information architecture of an e-commerce platform to improve content findability
- Built a three-level, 300+ terms and 100+ relationships taxonomy on PoolParty with subject analysis and defined metadata schema
- Crafted ontology map, sitemaps, wireframes, prototypes, click-throughs, and user journeys to showcase findability features
Research Assistant / National Chengchi University
Sep 2018 - Aug 2019, Taipei, Taiwan
- Collected and analyzed qualitative data of applying AR and object recognition in children safety education applications
- Analyzed eye-tracking sequence data on how different metadata-based image searching interfaces affect users’ behavior of strategy blending
Product Development Intern / AppMaster Co., Ltd
May 2018 - Aug 2018, Taipei, Taiwan
- Developed responsive dashboards for product management with React and Vue.js
- Designed and implemented webpage automation testing scripts using Selenium with Python to test class booking and transaction process
Club President / National Chengchi University
May 2018 - Aug 2018, Taipei, Taiwan
- Work with members to managed the largest club (200 people), plan and organize various events including orientations, performances and competitions across universities
- Improved the school evaluation from grade B to A
Education
University of Washington, Seattle / M.S. Information Management
2019 - 2021, Seattle, WA
Specialization: User Experience, Information Architecture
National Chengchi University / BBA, MIN MIS
2014 - 2019, Taipei, Taiwan
Awards & Publication
People’s Choice Awards - World Information Architecture Day 2020
Feb 2020, Seattle, WA
Redesigned the homepage for the Seattle King County League for Women Voters by prioritizing content dynamically based on user information.
Preschool Safety Education with Digital Media-Based Learning Application – Kinder
Kinder is a mobile app using Augmented Reality (AR) and object recognition technology to support preschool children in identifying potentially dangerous objects in different environments.
I did the backround researched, conducted interviews with parents and preschool teachers and analyzed the results to assess the usability and prospects of the application.
Tools
Figma
After Effects
Voiceflow
FYI…
Based in Seattle, originally from the windy city, Hsinchu, Taiwan.
When I'm not working, you can find me reading, snowboarding, illustrating, attempting recipes out of my realm, and probably petting dogs that are not mine.